Terms of Service

By creating an account or using Tradeify, you agree to these terms and to any additional policies or contracts that apply to the features you use.

Using Tradeify

• You must provide accurate account and business information and keep your login credentials secure.
• You are responsible for the content you create, approve, and send through the platform.
• Tradeify is a software service for bookings, quotes, invoices, CRM, and job evidence. It is not a payment processor, escrow service, or merchant of record.

Subscriptions and billing

• Tradeify offers a 30-day free trial. No payment details are required to start a trial. If you do not subscribe after the trial, you will not be charged.
• Paid subscriptions are billed monthly. Each payment covers one month of access from the payment date. Subscriptions do not renew automatically — you choose to renew through Settings → Billing.
• If you do not renew, your subscription expires at the end of the paid period. Access to paid features is paused, but your data is retained.
• You can cancel at any time through Settings → Billing or by emailing hello@tradeify.app. Cancellation stops future renewal. Access continues until the end of the period already paid for.
• If a payment fails, access may be paused. You can renew manually through Settings → Billing at any time.
• Refunds are considered for duplicate charges, incorrect charges, charges after valid cancellation, and failure to provide paid access. See our Refund and Cancellation Policy at tradeify.app/refunds-and-cancellations for full details.
• Prices and plan inclusions may change. We will give reasonable advance notice before a price increase takes effect.
• Payment is processed by Paystack. Their terms and fees also apply.
• Nothing in these terms limits consumer rights you have under the South African Consumer Protection Act or other applicable law.

Acceptable use

• Do not use Tradeify to violate law, infringe intellectual property, send spam, or upload malicious content.
• Do not attempt to disrupt the service, bypass security, or access another customer account or data.
• Do not misuse customer information or send customer-facing material without your own review and approval.

Your data and content

• You keep ownership of the content you add to Tradeify, subject to the rights needed for us to operate the service.
• You grant Tradeify a limited license to store, process, transmit, and display your content solely to provide the service.
• You are responsible for ensuring you have the rights needed to upload files, logos, photos, and customer data.

Service changes and termination

• We may modify, suspend, or discontinue features as the product evolves.
• We may suspend or terminate accounts for misuse, security risk, non-payment, or legal compliance reasons.
• Where practical, we will try to preserve access to your data or help you export it after termination.

Warranty and liability

Tradeify is provided on an “as is” and “as available” basis to the extent allowed by law. We do not guarantee uninterrupted operation, and we are not liable for losses caused by your own business decisions, third-party services, or misuse of the platform, except where the law requires otherwise.